AUDIT SISTEM INFORMASI PELAYANAN PERPUSTAKAAN MENGGUNAKAN FRAMEWORK COBIT 5.0
The library service audit that is used is based on the COBIT 5.0 Framework because it focuses on service and service requests. Kotabumi DCC STMIK library service audit stages include the determination of audit objectives, identification of library services with the Framework, Capabily level analysis, testing control and evidence with a capabily level, verifying results, and compiling reports on audit results and recommendations. Audits conducted for library services focus on the DSS01 and DSS02 Process Domains.
The measurement results of 2.5 due to the value rounding index, the results are at level 3 (established process) that is currently the process in each domain process has been identified and well standardized so that the library service system is stable to be implemented, while the expected level is at level 4 resulting in a gap of 1.5. To be able to overcome the existing gap, a recommendation is made that is to maximize the alignment of the Company's Library Operational Standards (SOP) with applicable policies.